Guide for Parents: How to Make the Most out of Character Experiences at Disney on Ice

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Elsa from Disney’s Frozen is one of the characters that kids can greet at a Disney on Ice pre-show character experience. Photo credit: Disney on Ice
Elsa from Disney’s Frozen is one of the characters that kids can greet at a Disney on Ice pre-show character experience. Photo credit: Disney on Ice

By Linnea Bailey

At a recent character experience prior to a performance of Disney on Ice presents Frozen and Encanto, our family gathered with other families to meet Mirabel and Elsa.

Being fans of both Disney films, my children were thrilled when festive music started to play and Mirabel skipped into the room, gathering the room’s kids to chat. Mirabel even threw colorful flower petals into the air when discussing her sister Isabela and her special gift of helping flowers grow.

Meeting characters can be an unforgettable experience for kids attending a Disney on Ice performance. Here are six ways to make the most of this exclusive opportunity to interact with characters.

Dress In Costume

Dressing in costume can make a Disney on Ice pre-show character experience even more fun. Photo credit: Linnea Bailey
Dressing in costume can make a Disney on Ice pre-show character experience even more fun. Photo credit: Linnea Bailey

Last time we attended a Disney on Ice performance, we saw costumes everywhere — and this time, we were ready. My kids dressed as Mirabel, Isabela and Bruno from Encanto, and the audience was filled with tiny fans who had the same idea.

At the character experience, there were multiple Elsas and Mirabels posing for photos with the real Elsa and Mirabel, which was adorable. Costumes add a special element of fun to Disney on Ice. These are performances that are meant for families with young children, and the experience of dressing in costume makes the event even more of a special occasion.

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Purchase Tickets Early

Image8Interact with characters from Disney’s Encanto
Mirabel from Disney’s Encanto interacts with children of all ages at a Disney on Ice character experience. Photo credit: Disney on Ice

Disney on Ice’s pre-show character experiences are separate ticketed events that begin one hour before each performance, and they often sell out. For your best chance of getting in, make sure to purchase character experience tickets when you purchase your regular show tickets.

The characters rotate depending on which Disney on Ice performance is taking place. Since we were attending the Frozen and Encanto-themed performance, the characters featured in our pre-show experience were Elsa and Mirabel. Make sure to check the venue’s website for character experience details and book early if it’s something you’re interested in.

Arrive Early

A scene from Disney on Ice presents Frozen and Encanto. Photo credit: Linnea Bailey
A scene from Disney on Ice presents Frozen and Encanto. Photo credit: Linnea Bailey

Disney on Ice performances typically take place at large arenas that may have other sporting events or concerts happening on the same day. Don’t underestimate the amount of time it may take to park and find your way to the appropriate room for the character experience.

The same goes for leaving the character experience; if seeing the beginning of the performance is important to you, make sure to plan appropriately to make sure you’re in your seats when the performance starts. The character experience may be in a different area of the venue as your seats (ours was), and you’ll want to allow enough time to get there.

Mirabel from Disney’s Encanto signing autographs at a Disney on Ice pre-show character experience. Photo credit: Linnea Bailey.
Mirabel from Disney’s Encanto signing autographs at a Disney on Ice pre-show character experience. Photo credit: Linnea Bailey.

SheBuysTravel tip: If arriving by car, be prepared for parking costs, which can be high. We paid $35 to park at the Amerant Bank Arena in South Florida.

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Have Autograph Books and Cameras Ready

Elsa from Disney’s Frozen signing autographs at a Disney on Ice character experience. Photo credit: Linnea Bailey
Elsa from Disney’s Frozen signing autographs at a Disney on Ice character experience. Photo credit: Linnea Bailey

At Disney on Ice character experiences, attendants lead families in Disney-themed games (like a Frozen-themed Sven ring toss and Olaf magnet puzzle) while participants await their turn to see the characters. There are also activity pages for kids to color while they wait.

But when tables are called, be prepared with everything needed for your character encounter. When it was our turn to meet Elsa, we accidentally left my daughter’s autograph book at our table. We posed for photos, but were sent to the back of the line to await her signature, since we didn’t have the book ready. For best results, have everything with you when your turn is called.

Prepare What You’ll Say to The Characters Ahead Of Time

Prepare for your conversations with characters ahead of your visit
Preparing what to say to characters in advance can be helpful for Disney on Ice’s character experiences. Photo credit: Disney on Ice.

Disney character meet-and-greets are a great opportunity to have children think about what they’d like to say to each character ahead of time and prepare their questions or comments in advance. The opportunity to speak to each character is limited (and happens very quickly), so thinking through this really makes a difference.

At our house, we talked about anything we might want to say to Elsa and Mirabel the day before and made sure to talk through any questions the kids had for the characters.

Pack Snacks

pack snacks to save money and meltdowns
Packing snacks for Disney on Ice’s character experiences and performances can save money and prevent meltdowns. Photo credit: Linnea Bailey

Our character experience offered juice boxes, but no snacks. While treats like ice cream, popcorn and pizza are typically available for purchase at performance venues, arena food can get expensive. To avoid paying high prices, pack snacks. Just be sure to check the venue’s rules ahead of time, as rules on food can vary by location.

Lucky for us, we had a few Disney-branded snacks left over from a recent trip to Walt Disney World, so I packed those in our bag and my kids were happy.

SheBuysTravel tip: Next time you’re at a Disney property, stock up on Chip ‘N Dale Snack Company’s reasonably priced snacks. Mickey Puffy Cheese Crackers and Nature’s Trail Mix are our go-to snacks for events like this one.

The Frozen-themed Sven ring toss at the pre-show character experience at Disney on Ice presents Frozen and Encanto. Photo credit: Linnea Bailey
The Frozen-themed Sven ring toss at the pre-show character experience at Disney on Ice presents Frozen and Encanto. Photo credit: Linnea Bailey

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Linnea Bailey is an award-winning journalist based in South Florida. Her recent freelance work can be found in Southern Living, The Palm Beach Post, Florida Weekly, art&culture magazine, The Palm Beaches Blog and more. A former newspaper reporter, she now owns a communications company in West Palm Beach. Linnea is an active member of The Society of American Travel Writers (SATW), the North American Travel Journalists Association and the International Travel Writers Alliance.
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